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Business Process Automation

Articles and guides tagged “Business Process Automation”.

How to Build a Secure AI-Powered Customer Support System
AI APPLICATIONS

How to Build a Secure AI-Powered Customer Support System

A support chatbot speaks for your company and touches customer data. Here is the architecture, the threats from real incidents, and the guardrails we use to build a secure AI-powered customer support system.

Sharan SifatSharan Sifat·Sep 29, 2026
14 min3
How to Protect Your Business Web App From Data Breaches
SECURITY AND DEVOPS

How to Protect Your Business Web App From Data Breaches

Unpatched software is now the top way into web apps, and breaches take months to contain. Here is an evidence-based 8-step plan and a 30-day checklist to protect your business web app from data breaches.

Sharan SifatSharan Sifat·Sep 29, 2026
15 min8
Meta Muse Shared a User's Address: AI Agent Lessons
AI APPLICATIONS

Meta Muse Shared a User's Address: AI Agent Lessons

Meta's new Muse agent reportedly struck a Marketplace deal, gave a buyer a YouTuber's address and told him "I'm here" while he was away. Here is what happened, and the guardrails any team building AI agents should copy.

Sharan SifatSharan Sifat·Sep 29, 2026
11 min3