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Articles and guides tagged “Automation”.

Software Development Agency: What It Is and When to Hire One
PRODUCT PLANNING

Software Development Agency: What It Is and When to Hire One

A plain-English guide to what a software development agency does, how it compares with an in-house team or a freelancer, which engagement model fits, who owns the code, and what to ask before you sign.

Sharan SifatSharan Sifat·Sep 29, 2026
12 min4
How to Build a Secure AI-Powered Customer Support System
AI APPLICATIONS

How to Build a Secure AI-Powered Customer Support System

A support chatbot speaks for your company and touches customer data. Here is the architecture, the threats from real incidents, and the guardrails we use to build a secure AI-powered customer support system.

Sharan SifatSharan Sifat·Sep 29, 2026
14 min7
How to Add AI to an Existing Business Website
AI APPLICATIONS

How to Add AI to an Existing Business Website

You can add AI to a live business website without rebuilding it. Here is how to choose the first use case, pick a safe architecture, protect your data and meet the new rules, with honest effort ranges and common pitfalls.

Sharan SifatSharan Sifat·Sep 29, 2026
15 min13
How to Protect Your Business Web App From Data Breaches
SECURITY AND DEVOPS

How to Protect Your Business Web App From Data Breaches

Unpatched software is now the top way into web apps, and breaches take months to contain. Here is an evidence-based 8-step plan and a 30-day checklist to protect your business web app from data breaches.

Sharan SifatSharan Sifat·Sep 29, 2026
15 min9
Meta Muse Shared a User's Address: AI Agent Lessons
AI APPLICATIONS

Meta Muse Shared a User's Address: AI Agent Lessons

Meta's new Muse agent reportedly struck a Marketplace deal, gave a buyer a YouTuber's address and told him "I'm here" while he was away. Here is what happened, and the guardrails any team building AI agents should copy.

Sharan SifatSharan Sifat·Sep 29, 2026
11 min8
Real-Time AI Agents: The Architecture Behind Google AMIE
AI APPLICATIONS

Real-Time AI Agents: The Architecture Behind Google AMIE

Google's AMIE (Video) matched board-certified physicians across 100 clinical scenarios. The transferable lesson isn't medical — it's the asynchronous three-agent split that lets a real-time AI agent talk fast while it reasons slowly.

Sharan SifatSharan Sifat·Aug 12, 2026
18 min16
Business Automation Trends 2026: 10 Shifts That Matter
API AND AUTOMATION

Business Automation Trends 2026: 10 Shifts That Matter

Agentic AI tops every 2026 trend list, but only a fraction of companies have scaled it. Here are the ten business automation trends that will affect real budgets — and an honest method for choosing the first workflow worth automating.

Sharan SifatSharan Sifat·Aug 10, 2026
13 min10
AI Agent Development: What to Automate vs Keep Human
AI APPLICATIONS

AI Agent Development: What to Automate vs Keep Human

A senior engineer's framework for AI agent development: which tasks to automate, which to keep human, and the guardrails that keep an autonomous system accountable.

Sharan SifatSharan Sifat·Aug 5, 2026
15 min1